Terms of Service
House of Milner Jewelers, Milner, LLC.
Last Updated: February 3, 2026
Thank you for visiting milnerdiamonds.com (the "Website"). The House of Milner Jewelers Website provides information about our jewelry products and services, including engagement rings, wedding bands, fine jewelry, custom jewelry design, diamond education, jewelry repair services, and estate purchasing. The Website allows users to explore our collections, learn about diamonds and jewelry craftsmanship, and schedule private appointments with our jewelry specialists.
Products displayed on the Website are presented for informational and educational purposes only and are not sold directly through the Website. All purchases are completed in person or through direct consultation with House of Milner Jewelers. Pricing, availability, and specifications may vary and are confirmed during consultation.
The Website may also include tools such as a ring design builder, educational guides, and contact forms to support customer inquiries and appointment scheduling. These tools are intended to assist users in preparing for consultations and making informed decisions, but they do not constitute final purchase agreements.
These Terms of Service, together with our Privacy Policy (collectively, the "Terms"), apply to your use of the Website and any related content, features, tools, or services (collectively, the "Service") provided by House of Milner Jewelers, a Pennsylvania business (hereinafter referred to as "Milner", "we", "us", or "our").
ACCEPTANCE OF TERMS
The Terms are entered into by and between you and Milner. Please read the Terms carefully before you start to use the Service. By using the Service or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound by and abide by the Terms. If you do not accept the Terms, you must not access or use the Service.
The Service is offered and available to users who are 18 years of age or older. By using the Service, you represent and warrant that you are of legal age to form a binding contract with Milner and meet all eligibility requirements. If you do not meet all such requirements, you must not access or use the Service.
These Terms include a class action waiver and require binding arbitration on an individual basis to resolve disputes, rather than jury trials.
CHANGES TO THE TERMS
We may revise and update these Terms from time to time in our sole discretion. If we make changes, we will notify you by revising the date at the top of these Terms and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). However, any changes to the dispute resolution provisions set forth in the "Governing Law and Jurisdiction" and "Arbitration; Waiver of Jury Trial; Waiver of Class or Consolidated Actions" sections below will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Service. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. You are expected to check the Terms frequently so you are aware of any changes, as they are binding on you.
ACCESSING THE SERVICE AND ACCOUNT SECURITY
We reserve the right to withdraw or amend the Service, and any content or materials we provide on or through the Service, at any time in our sole discretion with or without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to portions of the Service, or the entire Service, to some or all users. We have no obligation to provide you with any technical support in connection with your use or attempted use of the Service.
To access certain features of the Service (such as scheduling appointments or using interactive tools), you may be asked to provide certain registration details or other information. It is a condition of your use of the Service that all the information you provide on the Service is correct, current, and complete. You agree that all information you provide to register with the Service or otherwise is governed by our Privacy Policy and you consent to all actions we take with respect to your information that are not inconsistent with our Privacy Policy.
If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as strictly confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to any portion of the Service using your account or security information. You agree to notify us immediately upon becoming aware of any unauthorized access to or use of your account or any other breach of security.
We have the right to disable any account or security information at any time in our sole discretion for any or no reason, including if, in our opinion, you may have violated any provision of the Terms.
FEES AND PAYMENT
The Service is provided free of charge for informational and consultation purposes. No purchases are made directly through the Website, and no fees are charged for browsing, using tools like the ring designer, or scheduling appointments. Any pricing shown is for informational purposes only and is subject to change. Final pricing, availability, and terms for any jewelry or services are confirmed only during in-person or direct consultations.
INTELLECTUAL PROPERTY RIGHTS
The Service and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video, audio, product photos, designs, and the selection and arrangement thereof) are owned by Milner, its affiliates, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Service, except as follows:
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Your computer or mobile device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
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You may store files that are automatically cached by your web browser for display enhancement purposes.
You must not modify copies of any materials from the Service or delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Service.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Service in breach of the Terms, your right to use the Service will cease immediately and you must, at our option, immediately return or securely destroy any copies of the materials you have made. No right, title, or interest in or to the Service or any content on the Service is transferred to you, and all rights not expressly granted are reserved by Milner. Any use of the Service not expressly permitted by the Terms is a breach of the Terms and may violate copyright, trademark, and other laws.
TRADEMARKS
The Milner name, House of Milner Jewelers name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Milner or its affiliates or licensors. You must not use such marks without the prior written permission of Milner. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.
PROHIBITED USES
You may use the Service only for lawful purposes and in accordance with the Terms. You agree not to use the Service:
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In any way that violates applicable federal, state, or local law or regulation.
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To send, knowingly receive, upload, download, use, or re-use any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
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To transmit advertising or promotional material without our consent.
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To impersonate Milner, another user, or any other person or entity.
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To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service.
Additionally, you agree not to:
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Use any robot, spider, or other automatic device to access the Service for monitoring, copying, or harvesting.
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Introduce any viruses or other harmful material.
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Attempt to gain unauthorized access to the Service or interfere with its proper functioning.
USER CONTRIBUTIONS
The Service may contain interactive features (such as contact forms, appointment requests, or review sections) that allow you to provide content or materials ("User Contributions").
All User Contributions must comply with applicable laws and must not be defamatory, obscene, infringing, or otherwise objectionable as determined by us.
Any User Contribution you provide will be considered non-confidential and non-proprietary (unless personal information, which is governed by our Privacy Policy). By providing User Contributions, you grant us a license to use, reproduce, modify, display, and distribute such material as needed to operate the Service.
You are responsible for your User Contributions, and we are not liable for them.
MONITORING AND ENFORCEMENT; TERMINATION
We have the right to remove any User Contributions, terminate or suspend your access to the Service, or take other actions if we believe the Terms have been violated.
RELIANCE ON INFORMATION POSTED
The information on the Service (including product descriptions, pricing, images, and educational content) is for general information purposes only. We do not warrant its accuracy, completeness, or timeliness. Any reliance on such information is at your own risk. Product availability, pricing, and details are subject to confirmation during consultation.
CHANGES TO THE SERVICE
We may update the Service from time to time without notice.
LINKS FROM THE SERVICE
Links to third-party sites are provided for convenience only. We have no control over them and accept no responsibility for their content or use.
DISCLAIMER OF WARRANTIES
YOUR USE OF THE SERVICE AND ITS CONTENT IS AT YOUR OWN RISK. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
LIMITATION OF LIABILITY
IN NO EVENT WILL MILNER BE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED US DOLLARS ($100).
INDEMNIFICATION
You agree to indemnify and hold harmless Milner from claims arising from your violation of the Terms or use of the Service.
GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be subject to the exclusive jurisdiction of courts in Philadelphia, Pennsylvania.
ARBITRATION; WAIVER OF JURY TRIAL; WAIVER OF CLASS ACTIONS
We may require disputes to be submitted to binding arbitration under the rules of the American Arbitration Association in Philadelphia, Pennsylvania. You waive jury trials and agree claims will be on an individual basis only.
LIMITATION ON TIME TO FILE A CLAIM
Any claim must be commenced within one (1) year after it accrues.
WAIVER AND SEVERABILITY
Failure to enforce any provision does not constitute a waiver. Invalid provisions will be limited or eliminated to preserve the remainder.
ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Milner regarding the Service.
YOUR COMMENTS, QUESTIONS AND CONCERNS
Please direct feedback or inquiries to us at the contact information provided on the Website or via our contact form.
By using milnerdiamonds.com, you acknowledge that you have read, understood, and agree to these Terms.